Contact Us

Office Hours: Monday-Friday 9am to 5pm Eastern Time.

For us to help you quickly and efficiently, please look over the points below!

  • If you have questions about your order, please include your name and order number. We will need this information to help you, so providing us with the order number early gives us a head start!
  • If you are curious when your order will ship out: orders that are placed after 3pm Eastern Time will ship out the following day. Please remember that our office is closed through the weekend and all holidays. 
  • If you are wondering when your order will arrive, please refer to the delivery dates given during checkout. These estimates are created by the shipping services themselves and are the most accurate predictor of when your order will arrive.
  • If you are looking for an order confirmation or email with your tracking number, please check your spam folder. If you are still unable to find it, please include your order number and name.

Mailing Address:

Henry’s Healthy Pet Foods, Inc.

158 Pioneer Way NE

Suite 1

Floyd, VA, 24091

Office phone: (540) 745-3334

Emergency Helpline: (540) 750-5088